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ProactiveCRM

Legal

Terms of Service

Last updated October 7, 2026

1. Acceptance of Terms

By accessing or using ProactiveCRM's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Description of Service

ProactiveCRM provides CRM, follow-up, and appointment-booking services.

3. Information You Provide

You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate

4. Acceptable Use Policy

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use the service for any illegal or unauthorized purpose
  • Spam, harass, or abuse other users
  • Scrape or collect data without permission

5. Subscription and Payment

ProactiveCRM offers various subscription plans. By subscribing, you agree to:

  • Pay all fees associated with your subscription
  • Provide valid payment information
  • Authorize us to charge your payment method
  • Accept that fees are non-refundable except as required by law
  • Understand that subscription fees may change with 30 days notice

6. Intellectual Property

All content, features, and functionality of ProactiveCRM are owned by us and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of the data you provide. By using our service, you grant us a license to use, store, and process your data to provide and improve our services.

7. Data and Privacy

Your use of ProactiveCRM is subject to our Privacy Policy. We are committed to protecting your data and maintaining compliance with GDPR, CCPA, and other data protection regulations.

8. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access. We reserve the right to:

  • Modify or discontinue the service at any time
  • Perform scheduled maintenance
  • Suspend service for technical or security reasons
  • Update features and functionality

9. Limitation of Liability

To the maximum extent permitted by law, ProactiveCRM shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.

10. Indemnification

You agree to indemnify and hold ProactiveCRM harmless from any claims, damages, or expenses arising from your use of the service or violation of these terms.

11. Termination

We may terminate or suspend service immediately, without prior notice, for:

  • Breach of these Terms of Service
  • Non-payment of fees
  • Illegal or fraudulent activity
  • Any reason at our sole discretion

You may cancel your subscription at any time.

12. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration, except where prohibited by law. You agree to waive your right to participate in class action lawsuits.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance of the new terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

BDB Coaching, LLC, doing business as ProactiveCRM